We're the outsourced IT team for foreign-invested companies and creative studios in Shanghai. We reply within 30 minutes, show up within 3 hours, and communicate fully in English.
From day-to-day desktop support to cabling a new office — handled by one team that knows your setup, so nothing falls through the cracks.
Desktop and laptop support, network management, email and account administration, patching and antivirus — on a monthly or annual plan, so you don't need to hire in-house.
Server maintenance, firewall and switch configuration, IDC hosting and monitoring — keeping your core systems running reliably, around the clock.
Sourcing computers, monitors, printers and network gear at transparent prices, plus full repair and warranty handling — no markup games in the work order.
Network cabling, CCTV, access control and video conferencing — designed and installed. New office or relocation delivered end-to-end.
Most IT problems aren't about technology — they're about whether someone picks up, takes ownership, and follows through. That's the part we get right.
A message gets a reply within 30 minutes; for on-site issues in the city we're there within 3 hours. You're never left without an answer.
If we don't already know it, we find the solution. We fix the problem first and sort out the rest afterwards — no finger-pointing at vendors.
Our engineers are fluent in English and have spent years supporting US, Dutch, Thai and other international companies in Shanghai. We understand how you work.
Annual managed plans or pay-per-visit, with everything in the package written down up front. Workable even for small teams.
Tell us your setup and we'll come back within one business day with a clear plan.
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