A small, dependable IT team that foreign companies in Shanghai have trusted for over a decade.
Since 2014, our team has provided IT support to companies across Shanghai. Over those years the same people, the same standards and the same clients have carried through — today we operate as Shanghai Sitongsi Information Technology, but the team and the way we work are unchanged.
We're deliberately small and hands-on. When you call, you reach the people who actually do the work — not a ticket queue. That's why so much of our growth has come from existing clients referring us to others: the relationships last because the service does.
We've spent years supporting foreign-invested companies — from the US, the Netherlands, Thailand and beyond — as well as design studios and trading firms. Our engineers are fluent in English and familiar with how international companies operate, from communication style to compliance expectations. For a foreign company in Shanghai, that means IT support that simply understands you.
A reply within 30 minutes and on-site within 3 hours in the city. Being reachable is the whole job.
We solve the problem in front of us, even when it's not strictly "ours". We don't hand you back to a vendor and walk away.
No translation friction, no jargon. We explain what's happening and what we're doing about it, in plain English.
What's in the plan is written down. No surprise line items, no markup hidden in a work order.